While engagement of patients in their own care is vital to improving the health industry, achieving success is a difficult task, panelists said Wednesday at the HIMSS Policy Summit in the District of Columbia.
Brian Jacobs (pictured), vice president, CIO and chief medical information officer at the D.C.-based Children’s National Health System, talked about the challenges associated with engaging his patient population, despite several efforts geared toward just that cause. For instance, he said, Children’s has a patient portal, internally develops apps to aid patients in navigating both the hospital and their road to care, and wearables. Regarding the portal, however, he said that there’s only been a 15 percent uptake rate.
“I don’t think there’s an argument about the importance of patient engagement,” Jacobs said. “But we would be remiss if we didn’t discuss some of the variables.” For the full article click here
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