Connecting with patients is a top priority under MU Stage 3 and it’s likely that your clients are having issues effectively bridging the tech gap with the people they serve. A recent survey from Deloitte though may lend some invaluable insight in helping them reach their patient engagement goals.
Key Findings
- Consumers prefer to be engaged in their healthcare decisions: 34 percent believe that doctors should actively encourage patients to ask questions and research.
- Consumers trust information sources more these days: 52 percent of respondents said they’d searched online for care- or health-related information and use of patient portals, social, and performance score cards has been increasing.
- Consumers are even more engaged with tech when it comes to their health: Between 2013 and 2015, Technology used to measure fitness and health goals has jumped to 28 percent from 17 percent, with the highest use among millennials at 45 percent. Higher use was also found among users with chronic conditions, increasing from 22 percent to 39 percent. The majority of these users (60 percent) also indicated that their relationship with technology had a meaningful impact on their health-related behavior.
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