Intermountain’s chief strategy officer Greg Poulsen frames the path ahead around improving outcomes
How can clinician and other patient care leaders move the U.S. healthcare delivery system forward to improve care quality and value? Data, information, and analytics will be absolutely essential, says Greg Poulsen, senior vice president and chief strategy officer at the Salt Lake City-based Intermountain Healthcare. And that is precisely the message that Poulsen shared with attendees on Oct. 25, in his plenary presentation, entitled “Using Information to Improve Clinical Quality and Value,” at the Health IT Summit in Washington D.C., one of the Health IT Summit Series sponsored by Healthcare Informatics, and being held at the Ritz-Carlton Tysons Corner, a Washington, D.C. suburb.
Poulsen walked his audience of healthcare leaders through a detailed narrative around quality and value, in a journey that ended with examples of some of the advances that he and his colleagues at the 22-hospital Intermountain Healthcare integrated system have made using data and information.
Early on in his presentation, Poulsen brought up the concept of capitation, framing it in a nuanced way. “The idea of capitation is more profound than payment: it’s what your idea of healthcare is,” he said. “What we’re trying to do is to maintain people’s health, or fix them when things go badly. It’s summarized well in this new book by Clayton Christensen, Competing Against Luck: The Story of Innovation and Customer Choice. Poulsen shared this quote from Christensen’s book: “The job [most people want to have done] is to be so healthy that they don’t even think about health. Yet, in systems where the providers of care are reimbursed for services they provide, they actually make money when members of their system get sick—it’s effectively ‘sick care’ rather than ‘health care.’” For the full article click here
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