Monday 26 September 2016

Under value-based care, what is the ROI of telemedicine? “We just don’t know.”

A virtual visit can be just as real as one in a physician’s office believes Thanh Nguyen, a family nurse practitioner with Providence Health eXpress in Oregon. But unlike a clinic visit whose economics ia fairly well understood, the jury is still out on the return on investment of telemedicine.

While speaking at the recently-concluded American Association of Nurse Practitioners’ Specialty & Leadership conference last week in Rosemont, Illinios, Nguyen recalled how — during a session with an emotional patient — she found herself leaning over to hand the person a box of tissues before realizing they were not physically in the same room.

In addition to sharing her personal stories and giving tips on the importance of maintaining eye contact across cyberspace, Nguyen offered her assessment of the state of healthcare’s use of telemedicine tools and the role NPs can play in advancing their adoption. For the full article click here 



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